Return & Refund Policy

Last updated: 12 Oct 2026

Check your parcel in front of the delivery person whenever possible.
Unused products in their original packaging can be returned within 3 days of delivery.
For hygiene reasons, opened feeding items, pacifiers, teethers and skin-care products cannot be returned unless damaged or defective.
If you receive a damaged or wrong product, contact us within 24 hours with a photo - we will replace it free of charge.
Refunds are processed within 3-7 working days by bKash/Nagad or bank transfer.