Frequently Asked Questions
Last updated: 12 Oct 2026
How do I place an order?
Add products to your cart, go to checkout, fill in your name, phone number and address, then press Confirm Order. Our team will call you to confirm.
Do you offer cash on delivery?
Yes! Cash on delivery is available everywhere in Bangladesh.
How long does delivery take?
Inside Dhaka 1-2 days, Dhaka sub areas 2-3 days and outside Dhaka 3-5 days.
Can I return a product?
Yes, unused products in original packaging can be returned within 3 days of delivery. Please see our Return & Refund Policy.
How can I track my order?
Use the Track Order page with your order number and phone number.